Privacy Policy

1. Introduction

This Privacy Policy explains how Sipuno ("we", "us", "our") collects, uses, stores, and protects personal information when you use our website and services.

We are committed to handling personal information in accordance with applicable Australian privacy laws.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Encrypted password

This information is used to create and manage your account.

2.2 Venue / Business Information (Publicly Displayed)

When a venue or business is submitted to our platform, we may collect:

• Business name
• Website
• Business address
• Phone number
• Latitude / Longitude
• Category
• Tags / Features
• Suburb, Area, State, City, Postcode
• ABN (if provided)
• Opening hours
• Description
• Business contact email (if provided)

This information may be publicly displayed on our website.

If personal contact details are submitted (for example, by a sole trader), those details may be publicly visible as part of the listing.

2.3 Technical Information

When you access our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access

This information is collected through server logs and/or service providers to operate and secure the platform.

3. How We Use Information

We use personal information to:

• Create and manage user accounts
• Publish and manage venue listings
• Provide and improve our services
• Communicate with users
• Maintain security and prevent misuse
• Comply with legal obligations

We only collect information reasonably necessary for these purposes.

4. Passwords and Security

Passwords are securely stored using industry-standard hashing methods. We do not store plaintext passwords.

We take reasonable technical and organisational measures to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no internet transmission is completely secure.

5. Disclosure of Information

We may disclose personal information to trusted service providers that help us operate the platform, including:

• Hosting and cloud infrastructure providers
• Email service providers
• Analytics providers (if used)
• Professional advisers

Some providers may store data outside Australia.

We do not sell personal information.

6. Overseas Disclosure

Where personal information is transferred outside Australia, we take reasonable steps to ensure that it is handled securely and in accordance with applicable privacy standards.

7. Public Listings

Venue information submitted may be publicly displayed.

Users are responsible for any public information they provide.

8. User-Submitted Content and Analytics

By submitting content (e.g., venue listings) to the Platform, you grant Sipuno a perpetual, worldwide, non-exclusive, royalty-free license to use, display, and distribute your submissions publicly, including on other platforms if needed.

You represent and warrant that you have the authority to provide the information and grant Sipuno the rights described above.

You are responsible for the accuracy, legality, and appropriateness of any content you submit.

Users agree not to submit content that is illegal, defamatory, offensive, obscene, threatening, or harmful.

If you are the owner of a venue and believe that content submitted about your venue was posted without your permission or is inaccurate, you may contact us to request removal or correction of the listing.

We may collect usage data, including IP address, location, and activity on the Platform, to analyze traffic, improve our services, and maintain security.

9. Data Retention

We retain account information for as long as your account remains active or as required to operate the platform.

Publicly published venue information may remain visible until removed or updated by you or by us.

10. Cookies and Analytics

Our website may use cookies or similar technologies necessary for website functionality.

If analytics services are used, they may collect usage data to help us improve the platform. Users may manage cookies through their browser settings.

11. Access, Correction, and Deletion

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your account

To make a request, contact us using the details below. We will respond within a reasonable timeframe.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with the revised date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Email: noreplysipuno@gmail.com
Platform Name: Sipuno